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In today’s 5 minute leader, I am going to cover an important topic brought up in my discussion with Iain Williamson, CEO of Old Mutual, a 30,000 person financial services company based in Africa. Leaders often focus on explaining the “why”behind their decisions: why you hired or fired a certain employee, what numbers back up your decision, etc… BUT they forget to talk about how each decision makes them feel.
In order to be an successful leader, you need to create a level of trust and collaboration in your team, but how exactly do you balance rationale and feelings for a more effective leadership approach?
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